Social Engagement Agent · Not active yet
Don't let customer questions sit unanswered in your comments.
Every public question on Instagram or Facebook is a chance to help someone decide. Get replies ready for routine ones; sensitive ones come to you.
$79.00 per business / month · coming soon, nothing charged today
Why it matters
People research businesses on Instagram and Facebook before they buy. When a question like “do you have this in stock?” or “are you open Sunday?” sits unanswered, that's a missed chance to help them decide — and everyone scrolling past can see it.
Help prospects decide
A clear, timely answer can move someone from curious to ready to visit or buy.
Look responsive in public
Answered comments show the business is active and cares about its customers.
Sound like you, every time
Replies follow your tone and the facts you provide — no improvised promises.
Stay in control
Complaints, sensitive topics and private conversations come to you instead of getting an automatic answer.
How it will work
The planned service. None of it is active yet.
- 1
Connect Instagram and Facebook securely, once that connection is available.
- 2
Tell the agent your hours, services, common answers and topics it must never touch.
- 3
It prepares replies to eligible routine comments and questions.
- 4
Anything sensitive or private is flagged for you to approve or answer yourself.
Is it right for you?
- Best for: Businesses whose Instagram or Facebook comments and messages regularly go unanswered for too long.
- Not for: Accounts with a handful of comments a week — you can keep up yourself.
What this helps you do
- Answer routine questions while the customer is still interested
- A consistent, friendly brand voice on every reply
- Sensitive topics and private conversations flagged for your approval
- Your own rules for what it should never answer
Questions
- Does it reply instantly, 24/7?
- Not today — nothing is live yet. When it launches, replies depend on platform permissions and your approval rules.
- Will it answer complaints?
- No. Complaints and sensitive topics are flagged for you.
$79.00per business / month · experimental regular price
Availability depends on platform permissions. No Instagram or Facebook connection exists yet. You can save your plan now; nothing is charged.